Privacy Policy

At EduTech Solutions NL, protecting your privacy is a fundamental priority. This policy outlines how we collect, use, and safeguard your personal data when you interact with our online platform and services.

Information We Collect

We collect personal information that you provide directly to us, as well as data collected automatically through your use of our e-learning and virtual classroom solutions.

• Registration details such as name, email address, and user credentials
• Educational preferences and course progress within our learning tools
• Technical data, including IP address, browser type, and device identifiers
• Communication records when you contact our support or training teams

How We Use Your Information

Your data is processed to provide, maintain, and improve our educational technology services, ensuring a tailored and secure learning experience.

• To enable account creation and user authentication
• To deliver customised learning content and interactive tools
• To communicate important updates and support information
• To analyse usage patterns for platform enhancements

Legal Basis for Processing

We process your personal data based on your consent, the necessity to perform our contract with you, and compliance with legal obligations under GDPR and applicable Dutch privacy laws.

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share data with trusted partners who assist us in delivering our services, under strict confidentiality agreements.

• Service providers for hosting, technical support, and analytics
• Legal or regulatory authorities when required by law

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Under GDPR and related laws, you have rights regarding your personal data, including:

• Access to your personal data we hold
• Correction of inaccurate or incomplete data
• Request deletion or restriction of processing
• Object to processing and withdraw consent at any time
• Data portability to other service providers

To exercise these rights, please contact us at:

Security Measures

We implement technical and organisational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance user experience and gather analytics. You can manage cookie preferences via your browser settings.

Children’s Privacy

Our services are not directed to children under 16 years old. We do not knowingly collect personal data from minors without parental consent.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updated versions will be made available on our platform with the revision date clearly indicated.

Contact Us

For questions about this privacy policy or your personal data, please write to us at our physical address above.